Guest Experience & Events Coordinator

Compass Group USA; City of Niagara Falls (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group, seeks a Community Manager in NYC to ensure delivery of meetings and conferences by coordinating with clients, vendors and coworkers.

You will lead catering setups, event design, and coordination with on-site teams while maintaining guest experience and office space hygiene. This role aligns with a global hospitality career path within Rapport.

Qualifications

• Hospitaility-oriented, delivering memorable guest experiences.
• Ability to work under pressure and juggle tasks in public environments.
• Excellent listening and oral communication skills.
• Basic computer skills and familiarity with office tech.
• Punctual, dependable, and detail-oriented.

Responsibilities

• Provide high-level internal and external customer support with a warm welcome.
• Collaborate with on-site team lead to design catering services and event setups.
• Coordinate with facilities to schedule maintenance and repairs.
• Enter work orders and follow up with facilities team.
• Knowledge of culinary, menu planning, and food service is a plus.
• Know the office, building, and local area for guests.

Skills

Hospitality

Under pressure

Listening skills

Basic computer skills

Punctuality

Job description

Rapport, a specialized division of FLIK Hospitality Group, seeks a Community Manager in NYC to ensure delivery of meetings and conferences by coordinating with clients, vendors and coworkers.

You will lead catering setups, event design, and coordination with on-site teams while maintaining guest experience and office space hygiene. This role aligns with a global hospitality career path within Rapport.