Conference Registration Systems Lead (Hybrid)

Howard Hughes Medical Institute (HHMI); Headquarters (ID); Hybrid; USD 73,112 - 118,808; Full time

Benefits offered by this job

Comprehensive healthcare

Generous retirement contributions

Paid leave

Professional development programs

Job summary

Howard Hughes Medical Institute (HHMI) is seeking a Conference Registration and Systems Specialist to manage digital experiences for conferences. The role involves building and managing registration platforms while ensuring a high-quality user experience. This position requires strong experience in hospitality technology and client service, as well as graphic design skills.

Located in Chevy Chase, MD, the role offers a hybrid schedule and competitive salary range from $73,112.80 to $118,808.30. Join HHMI to contribute to transformative impacts in scientific research through excellent service.

Qualifications

• Minimum 5 years of hospitality-related or customer service experience.
• Minimum of 3 years in hospitality technology, registration systems, or digital engagement platforms.
• Self-directed and capable of exercising independent judgement.

Responsibilities

• Own the full lifecycle of conference registration platforms.
• Support product launches, user communications, and adoption strategies.
• Provide training, documentation, and ongoing support to HHMI staff.

Skills

Hospitality technology

Customer service

Project management

Graphic design

Data privacy compliance

Bilingual (English and Spanish)

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

JIRA

Adobe Photoshop/Illustrator

Microsoft Office 365

Job description

Howard Hughes Medical Institute (HHMI) is seeking a Conference Registration and Systems Specialist to manage digital experiences for conferences. The role involves building and managing registration platforms while ensuring a high-quality user experience. This position requires strong experience in hospitality technology and client service, as well as graphic design skills.

Located in Chevy Chase, MD, the role offers a hybrid schedule and competitive salary range from $73,112.80 to $118,808.30. Join HHMI to contribute to transformative impacts in scientific research through excellent service.