Conference Registration & Experience Systems Specialist

Howard Hughes Medical Institute (HHMI); Chevy Chase (MD); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading biomedical research organization seeks a Conference Registration and Systems Specialist to manage the full lifecycle of conference registration platforms while ensuring a high-quality user experience. This role is perfect for a detail-oriented, service-minded individual with a hospitality background, who can collaborate effectively across teams to enhance the conference experience. The ideal candidate will possess experience in project management tools and registration systems, along with strong technical skills in relevant software.

Qualifications

• Minimum 5 years of hospitality-related or customer service experience.
• Experience with conference registration systems and platforms.
• Familiar with data privacy and compliance requirements.

Responsibilities

• Own the full lifecycle of conference registration platforms.
• Collaborate with event organizers to ensure a high-quality user experience.
• Maintain critical campus-facing content and support system enhancements.

Skills

Detail-oriented

Service-minded

User experience understanding

Project management tools proficiency

Hospitality-related experience

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

JIRA

Adobe Photoshop/Illustrator

InDesign

HTML/CSS basics

Job description

A leading biomedical research organization seeks a Conference Registration and Systems Specialist to manage the full lifecycle of conference registration platforms while ensuring a high-quality user experience. This role is perfect for a detail-oriented, service-minded individual with a hospitality background, who can collaborate effectively across teams to enhance the conference experience. The ideal candidate will possess experience in project management tools and registration systems, along with strong technical skills in relevant software.