Conference Registration Systems Architect

The Chronicle Of Higher Education, Inc.; Bethesda (MD); Hybrid; USD 73,112 - 118,808; Full time

Benefits offered by this job

Comprehensive healthcare

Generous retirement contributions

Paid leave

Professional development programs

Job summary

The Chronicle Of Higher Education, Inc. is looking for a Conference Registration and Systems Specialist in Bethesda, Maryland. This role is critical for designing and managing conference registration platforms, ensuring a seamless experience for guests and stakeholders. You will work flexibly in a hybrid model, reporting to the Campus Operations Systems Experience Product Manager.

This position requires a strong background in hospitality and customer service, along with proficiency in relevant technologies such as Salesforce and JIRA. Additional perks include a competitive rewards package and opportunities for professional development.

Qualifications

• Minimum 5 years of hospitality-related experience.
• Minimum of 3 years in hospitality technology or digital engagement platforms.
• Experience with registration systems is a plus.

Responsibilities

• Manage full lifecycle of conference registration platforms.
• Ensure user-friendly registration experiences.
• Support product launches and enhance system performance.

Skills

Hospitality-related experience

Customer service experience

Project management

Graphic design skills

Bilingual fluency (English/Spanish)

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

JIRA

Adobe Photoshop

HTML/CSS

Job description

The Chronicle Of Higher Education, Inc. is looking for a Conference Registration and Systems Specialist in Bethesda, Maryland. This role is critical for designing and managing conference registration platforms, ensuring a seamless experience for guests and stakeholders. You will work flexibly in a hybrid model, reporting to the Campus Operations Systems Experience Product Manager.

This position requires a strong background in hospitality and customer service, along with proficiency in relevant technologies such as Salesforce and JIRA. Additional perks include a competitive rewards package and opportunities for professional development.