Conference Center Operations Lead

ASPEN OF DC INC; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Job summary

ASPEN OF DC INC is seeking an experienced Conference Center Coordinator to manage day-to-day operations of the DGS Headquarters Conference Room Center, ensuring spaces are ready, properly equipped, and maintained for staff, tenants, and external stakeholders.

The role coordinates conference room scheduling, supports events, liaises with IT, facilities, security, and vendors, and maintains inventory of furniture and AV equipment with a focus on professional service.

Qualifications

• Bachelor's degree in business administration, facilities management, hospitality management, public administration, or related field; or
• A combination of education and specialized experience that provides the equivalent knowledge, skills, and abilities.
• One year of specialized experience equivalent to the CS-10 level, performing facility/space coordination, conference or event scheduling, or office/administrative operations management.

Responsibilities

• Manage daily operations of the DGS Headquarters Conference Room Center to keep spaces clean, functional, and ready for use.
• Monitor and coordinate conference room reservations, configurations, equipment, signage, and meeting requirements.
• Conduct routine inspections and coordinate resolution of maintenance, technology, furniture, and facility issues.
• Lead pre- and post-meeting walkthroughs to confirm layouts, tech needs, and restore rooms to standard configurations.
• Maintain knowledge of room capacities, furnishings, and resources; administer workplace management systems.
• Serve as primary contact for requestors on availability, scheduling, policies, and procedures.

Skills

Room scheduling software

Cross-stakeholder coordination

Customer service

Communication skills

Education

Bachelor's degree in related field

Equivalent education/experience

Tools

OfficeSpace or similar

Job description

ASPEN OF DC INC is seeking an experienced Conference Center Coordinator to manage day-to-day operations of the DGS Headquarters Conference Room Center, ensuring spaces are ready, properly equipped, and maintained for staff, tenants, and external stakeholders.

The role coordinates conference room scheduling, supports events, liaises with IT, facilities, security, and vendors, and maintains inventory of furniture and AV equipment with a focus on professional service.