Conference Center & Hospitality Manager

Atrium; New York (NY); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Strong benefits package

PTO

401(k)

Job summary

Atrium in New York City seeks a Manager, Client Conference Center to lead a high-touch, executive-facing conference and hospitality operation. You will oversee daily center operations, manage a diverse team across reception, catering, and office services, and ensure flawless execution of meetings and events.

The role requires 5+ years in hospitality with 3+ years of people management, plus a polished, service-oriented approach and strong communication skills to support senior executives and

Qualifications

• 5+ years of hospitality, catering, conference center, hotel, private club, or high-touch service experience.
• 3+ years of people management experience.
• Strong hospitality judgment and a highly service-oriented approach.

Responsibilities

• Oversee the day-to-day operation of a corporate client conference center.
• Manage and develop a team across reception, catering, and office services.
• Ensure appropriate coverage and smooth execution of meetings and events.
• Partner with meeting hosts to coordinate room setups, catering, guest experience, and last-minute changes.
• Provide guidance on executive meetings, special events, town halls, and internal functions.
• Serve as the primary point of contact for employees, guests, and internal teams utilizing the space.
• Troubleshoot issues in real time and ensure service standards remain consistently high.
• Manage employee schedules, time off, onboarding, training, and performance.
• Refine SOPs and operational processes to improve the overall experience.
• Work cross-functionally with internal departments and external vendors.

Skills

Hospitality experience

People management

Executive-facing service

Problem solving

Strong communication

Tools

Microsoft Outlook

Excel

Office

Job description

Manager, Client Conference Center | New York City

$120K–$130K Base + Bonus

We are partnering with a highly respected, established global organization in New York City to identify a Manager, Client Conference Center to oversee a high-touch, executive-facing conference and hospitality operation.

This is an excellent opportunity for someone with a strong hospitality background who enjoys leading a team, creating an exceptional guest experience, and being the person who keeps a busy, high-profile environment running seamlessly.

The ideal candidate will bring a true hospitality mindset along with the judgment and confidence to support senior executives, internal stakeholders, and external guests in a polished and solutions-oriented way.

What You’ll Be Responsible For:

• Oversee the day-to-day operation of a corporate client conference center
• Manage and develop a team across reception, catering, and office services
• Ensure appropriate coverage and smooth execution of meetings and events
• Partner with meeting hosts to coordinate room setups, catering, guest experience, and last-minute changes
• Provide guidance on executive meetings, special events, town halls, and internal functions
• Serve as the primary point of contact for employees, guests, and internal teams utilizing the space
• Troubleshoot issues in real time and ensure service standards remain consistently high
• Manage employee schedules, time off, onboarding, training, and performance
• Refine SOPs and operational processes to improve the overall experience
• Work cross-functionally with internal departments and external vendors

What We’re Looking For:

• 5+ years of hospitality, catering, conference center, hotel, private club, or high-touch service experience
• 3+ years of people management experience
• Strong hospitality judgment and a highly service-oriented approach
• Proven ability to lead, develop, and hold a team accountable
• Comfortable interacting with senior executives and high-profile guests
• Creative problem solver who can find solutions rather than simply saying “no”
• Flexible, hands-on, and willing to jump in when needed
• Polished, professional, and confident communicator
• Strong organizational and time-management skills
• Proficiency with Microsoft Outlook, Excel, and Office

This role is ideal for someone who enjoys being the glue that holds the operation together — someone equally comfortable managing people, troubleshooting a last-minute meeting request, guiding service standards, and ensuring every guest experience feels thoughtful and seamless.

Schedule:

Monday–Friday, 8:00 AM–5:00 PM

Location:

New York City, fully onsite

Benefits:

Strong benefits package, PTO, and 401(k)

The organization offers a stable environment, a strong team, and meaningful opportunity for long-term growth.

If you come from a hospitality-driven environment and are interested in bringing that experience into a sophisticated corporate setting, we’d love to connect.