Conference Center General Manager: Lead Ops & Client Growth

Cephas Consultancy Services Private Limited; Massachusetts; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Job summary

Cephas Consultancy Services Private Limited in North Andover, MA, invites a General Manager to lead conference center operations. You will oversee daily service operations, build high-performing teams, and drive client satisfaction across specialized service environments.

You will manage budgets, staffing, and KPIs, mentor staff, and serve as the main client contact. The role rewards strategic growth, operational excellence, and a collaborative, high-impact workplace culture.

Qualifications

• Bachelor’s or associate degree or equivalent experience required.
• 2–5 years management experience.
• 2–5 years related experience.
• Experience leading teams in service-driven environments.

Responsibilities

• Oversee daily service operations.
• Lead and develop diverse teams.
• Manage budgets, staffing, and KPIs.
• Build and maintain client relationships.

Skills

Team leadership

Operations management

Client relationship management

Budgeting & forecasting

Strategic planning

Education

Associate or Bachelor's degree

Job description

Cephas Consultancy Services Private Limited in North Andover, MA, invites a General Manager to lead conference center operations. You will oversee daily service operations, build high-performing teams, and drive client satisfaction across specialized service environments.

You will manage budgets, staffing, and KPIs, mentor staff, and serve as the main client contact. The role rewards strategic growth, operational excellence, and a collaborative, high-impact workplace culture.