Conference and Event Services Coordinator

Connexus Hub; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

Connexus Hub Inc. in Washington, DC is seeking a coordinator to manage shared amenities and services for a large multi-tenant federal office building.

You will schedule spaces, provide audio/visual and tech support, and coordinate with multiple providers to ensure seamless conferences and events. The role emphasizes strong documentation, customer service, and the ability to work with building owners and tenant representatives, with on-site duties during standard hours and security screening as

Qualifications

• Four years of logistics, tenant services, concierge, audio/visual and technology, or workplace services support experience.
• Experience coordinating multiple organizations and time-sensitive actions.
• Strong documentation and customer service skills.

Responsibilities

• Coordinate and schedule the use of building amenities and shared spaces, including shared conference rooms, the hearing room, and the auditorium.
• Provide audio/visual, technology, and concierge support for conferences, meetings, events, and forums, integrating services from multiple providers.
• Evaluate amenity spaces and services, collect requirements from building owner and tenant representatives, and recommend improvements to shared conference and meeting spaces.
• Support continual demand and capacity analysis for amenity spaces.
• Develop service descriptions, procedures, and tenant guidance, and help define performance measures for amenity services.
• Support pre-occupancy meetings, tenant orientations, and building tours.

Skills

Logistics coordination

Tenant services

A/V coordination

Customer service

Tools

Video conferencing platforms

A/V systems

Job description

About Connexus Hub

Connexus Hub Inc. is a woman-owned small business delivering professional, analytical, and program management services to federal agencies. We are building a Washington, DC team to support real estate portfolio management, customer account management, and occupancy operations for a large multi-tenant federal office building.

About the Role

This role coordinates shared amenity spaces and services across a large multi-tenant building, including conference and meeting spaces, a hearing room, and an auditorium, with hands-on audio/visual and technology support.

What You Will Do

• Coordinate and schedule the use of building amenities and shared spaces, including shared conference rooms, the hearing room, and the auditorium.
• Provide audio/visual, technology, and concierge support for conferences, meetings, events, and forums, integrating services from multiple providers.
• Evaluate amenity spaces and services, collect requirements from building owner and tenant representatives, and recommend improvements to shared conference and meeting spaces.
• Support continual demand and capacity analysis for amenity spaces.
• Develop service descriptions, procedures, and tenant guidance, and help define performance measures for amenity services.
• Support pre-occupancy meetings, tenant orientations, and building tours.

What You Need

• Four years of logistics, tenant services, concierge, audio/visual and technology, or workplace services support experience.
• Experience coordinating multiple organizations and time-sensitive actions.
• Strong documentation and customer service skills.

Nice to Have

• Hands-on experience with conference room A/V systems, video conferencing platforms, and event technology.
• Experience supporting executive-level or public-facing events.

Additional Information

• This position is based on site in Washington, DC during core business hours of 8:00 a.m. to 5:00 p.m., Monday through Friday.
• Employment is conditioned on the candidate receiving a favorable security investigation for unescorted access to a federal facility. Candidates who already hold a security clearance are encouraged to note it, though a clearance is not required for this role.
  
• Connexus Hub Inc. is an equal opportunity employer. We do not discriminate on the basis of any characteristic protected by federal, state, or District of Columbia law, and we do not seek or screen on wage history.