Conference Center Coordinator-160554

Adams County Colorado; Colorado; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

None

Job summary

Adams County Colorado is seeking a Conference Center Attendant to provide exceptional customer service and coordinate scheduling and event logistics for the Government Center and the Human Services Center Conference Centers. The role covers room maintenance, AV support, and coordination with catering, ensuring a clean, safe, and welcoming environment for all customers.

Applicants need a high school diploma, at least two years of customer service experience, and familiarity with scheduling

Qualifications

• Two years of customer service experience required.
• Experience with scheduling software preferred.
• Ability to operate IT and A/V equipment.
• Must be neat, professional, and highly organized.

Responsibilities

• Act as the primary contact for scheduling and maintenance of Conference Center rooms at the Government Center and the Human Services Center.
• Schedule internal and external events and complete all necessary paperwork.
• Set up and break down Conference Center space before and after events.
• Provide AV technical assistance within the facilities.
• Perform light maintenance and custodial duties to keep a clean, safe environment.
• Coordinate with catering services as requested by customers.
• Perform other duties as assigned

Skills

Customer service

Scheduling experience

Communication

Multitasking

Professional appearance

Education

High School Diploma or equivalent

Tools

MS Suite

EventPro

AV equipment operation

Job description

To provide exceptional and efficient customer service to our internal and external customers of the Adams County Conference Centers located at both the Government Center and the Human Services Center for the Business Services Division of the Facilities and Fleet Department

• Act as the primary contact for the scheduling and maintenance of the Conference Center rooms and areas at the Government Center and the Human Services Center
• Responsible for scheduling internal and external events at the Conference Centers and completing all necessary paperwork for such events
• Responsible for setting up and breaking down the Conference Center space(s) before and after events in the Conference Centers
• Provide technical assistance with all A/V equipment located within the Government Center and the Human Services Center Conference Centers
• Provide light maintenance and custodial duties in areas to ensure a clean, safe, and welcoming environment for all customers
• Coordinate with catering services as requested by the Conference Center customers
• Perform other duties as assigned

• Ability to stand or sit for long periods of time
• Ability to kneel, crouch, bend, and scoot
• Ability to lift up to 50 pounds
• Ability to operate general office equipment including computer, printer, telephone, and radio
• Knowledge of and ability to operate IT and A/V equipment
• Ability to provide effective and exceptional customer service to internal and external customers from diverse backgrounds
• Work collaboratively with team members
• Ability to communicate professionally, clearly, and concisely, both written and verbally
• Knowledge of and the ability to use various computer software programs including, but not limited to, MS Suite, EventPro
• Ability to provide coverage for the Government Center and the Human Services Center Conference Centers including the ability to work overtime, after hours, and weekends
• Ability to think quickly to address needs and adapt to changing tasks in a timely and courteous manner
• Must have a neat and professional appearance
• High Attention to detail.
• Highly organized with the ability to multitask.

Education

• High School Diploma or equivalent

Experience

• Two (2) years customer service experience required.
• Previous experience with scheduling software preferred.

Background Check

• Must pass a criminal background check

Essential duties require the following physical abilities and work environment

• Ability to sit, walk, talk, hear, stand, kneel, crouch, squat, stoop, crawl, twist, climb or balance, lift 50 pounds. Ability to use hands to finger, handle, or feed; ability to reach with hands or arms.

Exposure to Elements

• Social gatherings, cold, heat, noise, outdoors, dust.

Mental Abilities

• Ability to compare; analyze, communicate, coordinate, instruct, evaluate, have interpersonal skills, and compile.

Vision Demands

• Close Vision (clear vision at 20 inches or less), distant vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision, and depth vision.