Confectionery Omnichannel Customer Growth Lead

Royal Canin USA Inc; Bentonville (AR); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Company bonus

Job summary

Mars Snacking in Bentonville, AR seeks a Customer Manager for Walmart Omnichannel, Confectionery. You will own OPD strategy, lead omni growth plans, and drive digital performance through shelf execution, content optimization, pricing and promotions, and omni-integration.

The role requires a self-starter who thrives in ambiguity, collaborates across functions, and owns outcomes. Bachelor’s degree and 5+ years in Sales/Marketing/eCommerce or Omni roles within CPG or retail are expected; experience

Qualifications

• Bachelor’s Degree.
• 5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retail.
• Experience managing large, complex retail customers.
• Strong understanding of syndicated data and digital performance metrics.
• Digital commerce or OPD experience preferred.
• Proven self-starter comfortable operating in ambiguity.
• Strong ownership mindset with ability to influence cross-functional partners.

Responsibilities

• Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership.
• Drive Digital Shelf Excellence: Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotions.
• Accelerate Digital Growth: Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experience.
• Influence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performance.
• Build & Scale Capabilities: Establish new processes, tools, and ways of working that improve omni execution and digital performance.
• Execute with Excellence: Lead new item launches and ensure flawless execution of customer plans.
• Represent the Voice of the Customer: Translate customer insights into internal strategy and action.

Skills

Sales experience

Marketing

eCommerce

Omni/ Digital

Education

Bachelor’s Degree

Job description

Mars Snacking in Bentonville, AR seeks a Customer Manager for Walmart Omnichannel, Confectionery. You will own OPD strategy, lead omni growth plans, and drive digital performance through shelf execution, content optimization, pricing and promotions, and omni-integration.

The role requires a self-starter who thrives in ambiguity, collaborates across functions, and owns outcomes. Bachelor’s degree and 5+ years in Sales/Marketing/eCommerce or Omni roles within CPG or retail are expected; experience