Condo High-Rise GM: Operations & Community Leadership

associacareers; Washington (District of Columbia); On-site; USD 85,000 - 105,000; Full time

Job summary

Associa is seeking an experienced General Manager to oversee a condominium high-rise in NE DC. This onsite role coordinate s all office, administrative, and maintenance projects, including capital improvements, serving as the liaison among homeowners, the Board, staff, and vendors.

Key duties include budgeting, financial report interpretation, capital project management, vendor relations, and ensuring compliance with codes and regulations.

Qualifications

• Minimum 2+ years in community association management.
• Willingness to obtain CMCA, AMS, or PCAM.
• Strong customer service and team orientation.
• Ability to interpret financials and prepare budgets.
• Excellent written and spoken communication.
• Proactive, solution-driven with initiative.
• Proficient with board liaison and vendor relations.

Responsibilities

• Implement Board policy and directives within the management agreement.
• Walk and inspect community; ensure maintenance and compliance.
• Issue violation notices to homeowners and follow-up.
• Meet homeowners, Board members, and vendors; coordinate meetings.
• Respond to inquiries in person, by phone, and email.
• Enter data and maintain records; track documents.
• Create and manage budgets; review financial reports and reserves.
• Submit RFPs and manage vendor selection and capital projects.
• Prioritize maintenance requests and schedule work onsite vendors.
• Prepare board packages; coordinate monthly/annual board meetings.
• Send weekly communications to homeowners about maintenance and events.
• Assist homeowners with architectural reviews and decisions.

Skills

Customer service

Team oriented

Initiative/ownership

Proactive communication

Conflict resolution

Budgeting

Financial analysis

Project management

Written and verbal communication

Vendor management

Education

CMCA

AMS

PCAM

Job description

Associa is seeking an experienced General Manager to oversee a condominium high-rise in NE DC. This onsite role coordinate s all office, administrative, and maintenance projects, including capital improvements, serving as the liaison among homeowners, the Board, staff, and vendors.

Key duties include budgeting, financial report interpretation, capital project management, vendor relations, and ensuring compliance with codes and regulations.