Concur Travel & Expense Specialist

Shield; United States; Remote; USD 41,000 - 62,000; Full time

Benefits offered by this job

Bonus

Benefits

Equity

Job summary

Shield AI is seeking a Travel and Expense Specialist to manage the day-to-day administration of our global travel and expense program. You will process expense reports in Concur, ensure accurate coding, and enforce compliance with travel policies.

You’ll partner with Accounts Payable, Accounting, FP&A, HR, and IT to maintain controls, improve processes, and deliver timely support to employees and cardholders across the organization.

Qualifications

• 5–8 years of experience in travel and expense operations or related finance roles.
• Hands-on Concur Expense experience and basic system administration; Concur Travel preferred.
• Strong understanding of expense reporting, card programs, controls, and policy compliance.

Responsibilities

• Review and process employee expense reports in Concur with accurate coding and documentation.
• Resolve discrepancies, policy exceptions, and overdue submissions with employees and approvers.
• Administer Concur profiles, roles, approvals, and basic configurations; assist testing.
• Maintain integrations between Concur and ERP, HRIS, travel-booking, and card platforms.
• Monitor corporate-card activity; support reconciliation with AP and Accounting.
• Serve as primary contact for travel bookings, expenses, reimbursements, and Concur navigation.
• Conduct periodic audits to identify policy violations, fraud risks, and improvement opportunities.
• Analyze travel and expense data to support budgeting and business decisions.
• Maintain policies, job aids, and training materials; onboard Concur users and cardholders.
• Collaborate with Finance and IT to troubleshoot issues and implement scalable improvements.

Skills

Attention to detail

Communication skills

Time management

Cross-functional collaboration

Tools

Concur Expense

Concur Travel

Excel

ERP systems (SAP/Oracle/NetSuite)

Job description

Shield AI is seeking a Travel and Expense Specialist to manage the day-to-day administration of our global travel and expense program. You will process expense reports in Concur, ensure accurate coding, and enforce compliance with travel policies.

You’ll partner with Accounts Payable, Accounting, FP&A, HR, and IT to maintain controls, improve processes, and deliver timely support to employees and cardholders across the organization.