Concierge Specialist: Luxury Guest Experience & Local Picks

jobs-davidsonhospitality; Miami Beach (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Davidson Hospitality Group at Cadillac Hotel & Beach Club in Miami Beach seeks a friendly Concierge to assist guests with restaurant reservations, transportation, and local recommendations, delivering personalized service in a luxury oceanfront setting.

Ideal candidates have hospitality or customer service experience, strong communication and multitasking skills, knowledge of local attractions, and availability to work weekends/holidays. Bilingual skills are a plus.

Qualifications

• Previous experience in a customer service or hospitality role.
• Excellent communication, problem-solving, and interpersonal skills.
• Knowledge of local attractions, restaurants, and transportation options.
• Ability to multitask and prioritize guest requests.
• Proficient in Microsoft Office and reservation systems.
• Ability to work flexible hours including weekends and holidays.
• Bilingual skills are a plus.

Responsibilities

• Assist guests with restaurant reservations, transportation, and local recommendations.
• Serve as a knowledgeable resource to enhance guest experiences.
• Provide excellent guest service in a luxury, oceanfront setting.

Skills

Customer service

Hospitality

Communication skills

Problem solving

Interpersonal skills

Multitasking

Tools

Microsoft Office

Reservation systems

Job description

Davidson Hospitality Group at Cadillac Hotel & Beach Club in Miami Beach seeks a friendly Concierge to assist guests with restaurant reservations, transportation, and local recommendations, delivering personalized service in a luxury oceanfront setting.

Ideal candidates have hospitality or customer service experience, strong communication and multitasking skills, knowledge of local attractions, and availability to work weekends/holidays. Bilingual skills are a plus.