Concierge - Senior Living Front Desk & Tours

Whealdon Estates by Barclay House; Baton Rouge (LA); On-site; USD 28,000 - 32,000; Full time

Job summary

QSL Management is seeking a Front Desk Concierge for Whealdon Estates by Barclay House in Baton Rouge. You will warmly greet residents, families and guests and support daily operations with a high level of hospitality.

Responsibilities include answering phones, assisting with admissions, giving tours, handling mail, and supporting events. A high school diploma and two years of office experience are required, with comfort using Word and Excel.

Qualifications

• Must have a caring heart, willing to serve others.
• High School Diploma/GED.
• Two years general office experience, including reception experience.
• Experience working with the older adult population (preferred).
• Professional and polished with proper grammar skills and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills.
• Ability to work in team environment.
• Must be attentive to details, able to multi-task, and work with multiple interruptions.
• Basic knowledge with Microsoft Word (preferred).
• Basic knowledge with Microsoft Excel (preferred).
• Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Responsibilities

• Greets residents, family members, guests, vendors and prospects at entry with hospitality.
• Answers telephone and directs inquiries to the right person.
• Assists with admission process and provides tours to prospects.
• Delivers and distributes mail to residents and departments.
• Assists in dining room and with events as directed by management.
• Maintains lobby area neat and reports maintenance issues.

Skills

Caring attitude

Interpersonal skills

Oral/Written communication

Team player

Time management

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

QSL Management is seeking a Front Desk Concierge for Whealdon Estates by Barclay House in Baton Rouge. You will warmly greet residents, families and guests and support daily operations with a high level of hospitality.

Responsibilities include answering phones, assisting with admissions, giving tours, handling mail, and supporting events. A high school diploma and two years of office experience are required, with comfort using Word and Excel.