Concierge Part-time 2pm-8pm

The Blake at Lafayette; Lafayette (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

The Blake at Lafayette in Lafayette, LA is seeking a friendly Concierge to provide high-level hospitality to residents, guests and staff. You will be the first impression at the front desk, greet callers, direct visitors, and support a welcoming community.

This role requires a caring attitude, strong communication, and the ability to multitask in a busy 24/7 operation, including weekends and holidays. Previous office/reception experience and comfort working with older adults are preferred.

Qualifications

• Caring, customer-focused approach.
• 2 years general office/reception experience.
• Experience with older adults preferred.
• Professional communication with clear grammar and pleasant voice.
• Ability to work in a team and handle interruptions.

Responsibilities

• Offer high level hospitality to residents, guests and employees.
• Manage front desk duties including answering the phone with proper greetings and directing visitors.
• Ensure lobby/front porch area is clean and free of trash.
• Assist with lobby activities and leading weekend/evening activities when less traffic occurs.
• Assist with other general office tasks upon request.

Skills

Interpersonal skills

Organizational skills

Time management

Oral/written communication

Teamwork

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Description

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults. If this sounds like the opportunity that you have been looking for, please apply.

We are currently looking for a Concierge for The Blake at Lafayette

Primary Responsibilities of the Concierge:

• Offer high level hospitality to all residents, guests and employees, you are our first impression.
• Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
• Ensures that lobby and front porch area is clean and free of trash
• Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.
• Assist with other general office tasks upon request.

Requirements

Education/Experience

• Must have a caring heart, willing to serve others
• High School Diploma/GED
• Two years general office experience, including reception experience.
• Experience working with the older adult population (preferred)
• Professional and polished with proper grammar skills and pleasant voice tone.
• Excellent interpersonal, organizational, time management and oral/written skills
• Ability to work in team environment.
• Must be attentive to details, able to multi-task, and work with multiple interruptions.
• Basic knowledge with Microsoft Word (preferred).
• Basic knowledge with Microsoft Excel (preferred).
• Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities