Concierge Security Ambassador — Customer-Centric Guard

GardaWorld; Orlando (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Site Location: Orlando FL

Set schedule: Full-time (All Shifts)

Competitive hourly wage: $17.00/hour

Benefits: medical, dental, vision, 401

Paid time off and holidays

Uniform provided

Job summary

GardaWorld is seeking a Concierge Security Ambassador in Orlando to deliver top-tier customer service while safeguarding people and property. You will engage with guests, verify identity, and guide visitors through secure areas in a dynamic, hospitality-forward environment.

This role emphasizes service excellence, strong communication, and reliable action across shifts, including weekends. GardaWorld offers full-time hours, benefits, and uniform support.

Qualifications

• High School Diploma or GED required.
• Customer service experience is a plus.
• Security-friendly background is beneficial.

Responsibilities

• Welcome and assist visitors; verify identity and guide guests.
• Control access to facilities and manage entry points.
• Conduct regular patrols and report maintenance or security concerns.
• Respond to incidents and coordinate with emergency responders.
• Answer questions in person or by phone.
• Prepare clear incident reports and communicate threats.
• Ensure safety and protection of people and property.

Skills

Customer service

Communication skills

Bilingual (English/Spanish)

Basic computer skills

Authorized to work in US

Education

High School Diploma or GED

Tools

Florida Class D security license

Job description

GardaWorld is seeking a Concierge Security Ambassador in Orlando to deliver top-tier customer service while safeguarding people and property. You will engage with guests, verify identity, and guide visitors through secure areas in a dynamic, hospitality-forward environment.

This role emphasizes service excellence, strong communication, and reliable action across shifts, including weekends. GardaWorld offers full-time hours, benefits, and uniform support.