Concierge Security Ambassador — Customer-First Guard

Garda World Security; Burlington (WI); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Disability coverage

Life insurance

Uniform provided

Job summary

GardaWorld Security is seeking a Concierge Security Ambassador in Burlington, WI. This role emphasizes exceptional customer service as you engage with people across shifts in offices, hotels, and shopping environments.

Responsibilities include access control, patrols, incident response, and clear reporting. The position offers a full schedule, benefits, and opportunities for growth within GardaWorld Security.

Qualifications

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Security, Military, or Law Enforcement experience is a plus
• State license if required

Responsibilities

• Welcome, verify identity, and guide visitors
• Manage access control
• Conduct regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and raise security concerns
• Ensure safety and protection of people and property

Skills

Customer service

Communication skills

Phone & computer skills

U.S. work authorization

Security, Military or LE experience

Education

High School Diploma or GED

Tools

Access control basics

Job description

GardaWorld Security is seeking a Concierge Security Ambassador in Burlington, WI. This role emphasizes exceptional customer service as you engage with people across shifts in offices, hotels, and shopping environments.

Responsibilities include access control, patrols, incident response, and clear reporting. The position offers a full schedule, benefits, and opportunities for growth within GardaWorld Security.