Concierge Security Officer – Customer-Focused Guard

Garda World Security; Tempe (AZ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Uniform provided

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer to provide high-level customer service in locations such as office towers, hotels, and shopping centers. You will welcome visitors, verify identities, supervise access, and patrol to identify risks.

The role emphasizes engaging with people, a strong service mindset, and teamwork across shifts. Competitive benefits and uniform provided are part of the offering.

Qualifications

• Be authorized to work in the U.S.
• High School Diploma or GED required.
• Pass an extensive screening process.
• Exceptional customer service skills.
• Proficient in basic phone & computer skills.
• Security, Military, or Law Enforcement experience is a plus.
• State license if required.

Responsibilities

• Welcome, verify identity, and guide visitors
• Manage access control
• Perform regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure safety and protection of individuals and property

Skills

Customer service

Access control

Patrols

Incident reporting

Communication

Education

High School Diploma or GED

Tools

Phone basics

Computer basics

Job description

GardaWorld Security Services is seeking a Concierge Security Officer to provide high-level customer service in locations such as office towers, hotels, and shopping centers. You will welcome visitors, verify identities, supervise access, and patrol to identify risks.

The role emphasizes engaging with people, a strong service mindset, and teamwork across shifts. Competitive benefits and uniform provided are part of the offering.