Concierge Security Officer — Client-Facing Protection

GardaWorld; San Antonio (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Uniform provided

Benefits package

Career growth opportunities

Competitive hourly wage

Job summary

GardaWorld is hiring a Concierge Security Officer to provide high-level customer service while maintaining security at office towers, hotels, and shopping centers. You will welcome visitors, verify identities, and guide guests professionally.

The role emphasizes strong communication, access control, and proactive patrols to prevent risks, with a commitment to safety and excellent service across shifts.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED
• Able to pass extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• State license if required
• Security, Military, Law Enforcement experience is a plus

Responsibilities

• Welcome and assist visitors
• Verify identity and manage access control
• Conduct regular patrols to identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate concerns
• Ensure safety of individuals and property

Skills

Customer service

Communication

Access control

Patrols

Incident reporting

First aid

Education

High School Diploma or GED

Tools

Phone & computer basics

Job description

GardaWorld is hiring a Concierge Security Officer to provide high-level customer service while maintaining security at office towers, hotels, and shopping centers. You will welcome visitors, verify identities, and guide guests professionally.

The role emphasizes strong communication, access control, and proactive patrols to prevent risks, with a commitment to safety and excellent service across shifts.