Concierge Receptionist for a Busy Legal Firm (SF)

RR Donnelley (RRD); San Francisco (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Parental leave

Job summary

RR Donnelley (RRD) in San Francisco, CA is seeking a polished receptionist to greet clients, manage visitor logs, issue access cards, and coordinate meeting room schedules in a busy professional services environment. You will handle multi-line calls, support general office services, assist with catering, and help ensure conference rooms and reception areas reflect the firm’s high service standards.

The ideal candidate has at least two years of receptionist or admin experience, strong

Qualifications

• High school diploma or equivalent.
• Minimum of two-year receptionist, switchboard or administrative assistant experience.
• Exceptional customer service skills to effectively communicate with callers, visitors, client and coworkers.
• Ability to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Must work well in a team environment.

Responsibilities

• Greet clients and visitors to the office with warmth and professionalism.
• Register visitors and guests in building security systems, maintain accurate visitor logs, and ensure all security protocols are followed.
• Provide white-glove, concierge-style service to clients, staff, and guests.
• Coordinate guest arrivals, meeting logistics, room setup, and visitor escorts throughout the office.
• Answer calls on a multi-line phone system in a cordial, professional manner and transfer calls as needed.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Interact with clients in person, on the phone, or electronically.

Skills

Customer service

Reception experience

Phone system

Team player

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

RR Donnelley (RRD) in San Francisco, CA is seeking a polished receptionist to greet clients, manage visitor logs, issue access cards, and coordinate meeting room schedules in a busy professional services environment. You will handle multi-line calls, support general office services, assist with catering, and help ensure conference rooms and reception areas reflect the firm’s high service standards.

The ideal candidate has at least two years of receptionist or admin experience, strong