Concierge Receptionist: Evening Shift & Events

Wachtell, Lipton, Rosen, & Katz LLP; New York (NY); On-site; USD 54,000 - 66,000; Full time

Job summary

Wachtell, Lipton, Rosen, & Katz LLP is seeking a receptionist in New York for a concierge-level client experience. The role involves greeting visitors, screening calls, coordinating conference rooms, and assisting staff with travel and event needs.

The shift runs Monday through Friday from 3:00 p.m. to 11:00 p.m., with overtime including evenings, weekends, holidays, and occasional overnights. Strong communication and discretion are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least two years’ experience in reception or customer service.
• Experience in legal, corporate, or hospitality settings preferred.

Responsibilities

• Provide concierge-level customer service to clients, visitors, and staff.
• Operate a multi-line telephone system, screen calls, and relay messages.
• Manage conference room bookings and coordinate with Catering, IT, AV, and Office Services.
• Direct attendees during firm-wide meetings and events.
• Assist staff and clients with requests including car services and travel.
• Handle conference call requests accurately and timely.
• Greet visitors and maintain a polished Reception area.
• Perform pre-meeting checks for conference room setups.

Skills

Customer service

Communication

Teamwork

Professional demeanor

Education

Bachelor’s degree or equivalent experience

Tools

Cisco phone systems

Rendezvous reservation system

Akkadian Console app

Job description

Wachtell, Lipton, Rosen, & Katz LLP is seeking a receptionist in New York for a concierge-level client experience. The role involves greeting visitors, screening calls, coordinating conference rooms, and assisting staff with travel and event needs.

The shift runs Monday through Friday from 3:00 p.m. to 11:00 p.m., with overtime including evenings, weekends, holidays, and occasional overnights. Strong communication and discretion are essential.