A leading professional services firm in New York seeks a skilled Receptionist to deliver exceptional customer service, manage conference room reservations, and operate multi-line phone systems. Ideal candidates will have a Bachelor's degree and at least two years of experience in a similar role, preferably in a legal, corporate, or hospitality environment. The role requires strong communication and organizational skills, as well as the ability to work independently and maintain a polished reception area. Competitive salary of $60,000 plus overtime and bonuses.
Qualifications
Minimum of two years’ experience in reception or customer service, preferably within a legal, corporate, or hospitality setting.
Ability to work independently with minimal supervision while adhering to the Firm’s Confidentiality Policy.
Strong focus on attention to detail and ability to follow instructions.
Responsibilities
Provide superior, concierge-level customer service to both internal and external clients.
Operate a multi-line telephone system, screening and directing calls.
Make and manage conference room reservations and coordinate with various departments.
Skills
Customer service skills
Communication skills
Organizational skills
Multitasking abilities
Education
Bachelor’s degree or equivalent experience
Tools
Cisco phone systems
Rendezvous reservation system
Akkadian Console app
Job description
A leading professional services firm in New York seeks a skilled Receptionist to deliver exceptional customer service, manage conference room reservations, and operate multi-line phone systems. Ideal candidates will have a Bachelor's degree and at least two years of experience in a similar role, preferably in a legal, corporate, or hospitality environment. The role requires strong communication and organizational skills, as well as the ability to work independently and maintain a polished reception area. Competitive salary of $60,000 plus overtime and bonuses.