Conference Coordinator/Reception

The Goodkind Group, LLC; New York (NY); On-site; USD 28,000 - 39,000; Part time

Job summary

The Goodkind Group, LLC is seeking a Conference Services Coordinator for a Downtown New York contract role working 12:00–20:00. You will greet clients, manage visitor badges, handle calls, arrange teleconference setups, and coordinate meeting room bookings while ensuring accurate event details.

The role requires strong communication, organization, and flexibility to work evenings, weekends, and occasional holidays, with some light lifting and coordination across vendors and building management.

Qualifications

• Professional and service-oriented with ability to work with attorneys, staff and vendors.
• Excellent verbal and written communication.
• Strong attention to detail, organization, time management and prioritization.
• Team player who can also work independently and meet deadlines.
• Professional and composed demeanor at all times.
• Flexibility to work overtime, including evenings and occasional weekends.
• Holiday and on-call coverage on a rotating basis.
• Light lifting (20–30 pounds) may be involved.

Responsibilities

• Greet all clients and visitors of the Firm.
• Print out visitor badges and announce visitors.
• Ensure all incoming calls from clients and attorneys are answered promptly.
• Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to host.
• Handle meeting room bookings, utilizing the reservation system.
• Confirm conference room meetings via email and follow up to ensure details are accurate.
• Communicate requests to internal support departments such as Food Service, Maintenance & Service and Media.
• Coordinate with building management.
• Perform floor checks and ensure rooms are set up with proper equipment and amenities prior to meetings.
• Additional tasks may be assigned.
• Communicate with stakeholders in a professional manner.

Skills

Service orientation

Communication skills

Attention to detail

Teamwork

Professional demeanor

Overtime flexibility

Holiday/on-call

Light lifting

Other duties flexibility

Education

High School diploma or equivalent

Some college coursework

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Conference Services Coordinator - Downtown Contract - 12-8pm

Responsibilities

• Greet all clients and visitors of the Firm.
• Print out visitor badges and announce visitors.
• Ensure all incoming calls from clients and attorneys are answered promptly.
• Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to host.
• Handle meeting room bookings, utilizing the reservation system.
• Confirm conference room meetings via email and follow up as necessary prior to the meeting or event to ensure details are accurate.
• Communicate requests to the appropriate internal support departments such as Food Service Maintenance & Service and Media.
• Coordinate with building management.
• Perform floor checks and ensure rooms are setup correctly with proper equipment and amenities, prior to the start of meetings.
• Additional tasks may be assigned.
• Communicate with stakeholders in a professional manner.

Qualifications

• Candidate must be professional and service-oriented, collegial and able to work effectively with attorneys, staff and vendors at all professional levels.
• Excellent communication skills, both verbal and written.
• Strong attention to detail, organizational, time management, and prioritization skills.
• Team player with the ability to also work independently, meet multiple deadlines and respond well to change.
• Ability to maintain a professional and composed demeanor at all times.
• Flexibility to work overtime, including evenings and occasional weekends.
• Availability for Holiday and on-call coverage on a rotating basis.
• Some light lifting (20-30 pounds) may be involved.

Education and/or Experience

• High School diploma or equivalent required, some college a plus.
• 3-5 years Receptionist, Hotel Concierge, Airline, or other client/customer service industry experience required.
• Law Firm experience a plus.
• Proficient with Microsoft Outlook, Word and Excel.
• Have some knowledge of Audio and Visual equipment.
• Ability to operate a switchboard (or multi-line system) a plus.