Concierge Receptionist & Customer Care (Bilingual)

John Fischer - State Farm Insurance Agent; Selden (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bilingual Spanish Preferred**

Job summary

John Fischer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our high-energy, customer-centered agency in Selden, NY. You will greet customers, manage appointments, and handle inquiries while identifying opportunities to offer insurance options and deliver exceptional service.

This role emphasizes strong communication, organizational skills, and the ability to work in a fast-paced, sales-oriented environment.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills: Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

John Fischer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our high-energy, customer-centered agency in Selden, NY. You will greet customers, manage appointments, and handle inquiries while identifying opportunities to offer insurance options and deliver exceptional service.

This role emphasizes strong communication, organizational skills, and the ability to work in a fast-paced, sales-oriented environment.