Concierge Per Diem

Please Select Community Name/Brand; Chicago (IL); On-site; USD 19,377 - 27,598; Full time

Benefits offered by this job

Health, dental, vision benefits

Retirement benefits

Paid time off

DailyPay access

Job summary

Senior Lifestyle in Chicago, IL is seeking a courteous team member to greet residents, assist visitors and families, and answer telephone calls. You will help monitor safety and process work orders, incidents, and concerns with a focus on timely, professional service.

The role requires strong English communication and solid computer skills (Outlook, Excel, Word). A positive, friendly demeanor toward residents and co-workers is essential. Salary is $17.05 per hour with comprehensive benefits.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive and deliver packages and medications as requested.
• Maintain sign in/out logs for keys and gate passes.
• Assist other departments with administrative functions.
• Respond to resident/family/employee concerns with timely, courteous service.

Skills

English proficiency

Customer service

Teamwork

Computer skills

Empathy

Tools

Outlook

Excel

Word

Job description

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Salary $17.05 per hour

Qualifications

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Compensation

$17-$17