Concierge

Senior Lifestyle Corporation; Town of Webster (NY); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

DailyPay

Health benefits

Dental benefits

Vision benefits

Retirement benefits

Short-term disability

Long-term disability

Paid time off

Job summary

Senior Lifestyle Corporation is seeking staff to greet residents and assist visitors in a community setting. You will answer calls, monitor safety systems, process reports, and help with administrative tasks while keeping a friendly, professional demeanor.

The role emphasizes compassionate care, teamwork, and the ability to handle multiple tasks in a fast-paced environment. DailyPay and comprehensive benefits are available to eligible team members.

Qualifications

• Clear and effective English communication.
• Proficiency in Outlook, Excel and Word.
• Compassionate, professional and empathetic.
• Team player able to handle multiple tasks.
• Ability to make independent decisions when needed.
• Maintains a positive, friendly demeanor with residents and staff.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety by surveillance cameras, door alarms and life safety systems; investigate unusual activity.
• Process reports such as work orders and incidents.
• Receive, deliver or hold packages, plants and prescriptions as requested.
• Maintain sign-in/out log for community keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure timely responses to resident/family/employee concerns and follow up.
• Maintain a positive and professional demeanor toward residents and co-workers.
• Other duties as assigned.

Skills

Clear communication

MS Office proficiency

Compassionate & empathetic

Team player

Multitasking

Independent decision-making

Positive demeanor

Tools

Outlook

Excel

Word

Job description

• Compensation: USD 16.00 - USD 17.00 - hourly

Company Description

Pay Range $16.00-$17.00

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Other Duties Assigned

Qualifications

• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply