ConciergePart TimeWeekends Only20

Meadowbrook Senior Living; Agoura Hills (CA); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Health benefits

Dental & Vision

Paid time off

DailyPay

Job summary

Meadowbrook Senior Living is seeking a weekend front desk helper to greet residents, answer phones, and provide general assistance to visitors and families.

You will support safety monitoring, process reports, and handle packages while maintaining a positive, professional demeanor with residents and coworkers. Strong English communication and basic MS Office skills are required.

Qualifications

• Three (3) months of related experience preferred.
• Ability to communicate clearly and effectively in English.
• Proficiency with Outlook, Excel and Word is required.
• Candidates should be compassionate, professional, kind, engaging, empathetic and helpful.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when warranted.
• Maintain a positive and friendly demeanor toward residents and co-workers.

Responsibilities

• Greet residents and assist visitors, prospective residents and families.
• Answer telephone calls.
• Monitor safety systems and investigate any unusual activity as needed.
• Process reports (work orders, incidents, concerns).
• Receive and deliver packages, plants and medications as requested.
• Maintain the sign-in/out log for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure resident/family/employee concerns are addressed promptly and professionally.

Skills

English communication

Teamwork

Customer service

Multitasking

Decision making

Positive demeanor

Tools

Outlook

Excel

Word

Job description

Job Description

• Saturdays 7:30AM-2PM; Sundays 2PM-7:30PM
• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.