Concierge

Senior Lifestyle; Park Ridge (IL); On-site; USD 23,419 - 30,307; Part time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay access

Job summary

Senior Lifestyle is seeking a part-time evening receptionist to greet residents and visitors, answer phones, and support daily community operations. The role includes monitoring safety systems, processing reports, and assisting with packages and log maintenance.

The candidate should have strong English communication, basic computer skills (Outlook, Excel, Word), and a collaborative, customer-focused attitude. This position offers weekday evenings and a comprehensive benefits package.

Qualifications

• Excellent verbal and written communication in English.
• Ability to greet residents and assist visitors professionally.
• Comfort with multitasking and handling multiple duties.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety via surveillance cameras and alarms and investigate unusual activity.
• Process reports for work orders, incidents and concerns.
• Receive and deliver packages and other items as requested.
• Maintain sign in/out logs for keys and gate passes.
• Assist other departments with administrative tasks.
• Provide timely responses to concerns and maintain a high level of customer satisfaction.

Skills

Clear communication

English proficiency

Teamwork

Multitasking

Independent decision-making

Positive demeanor

Tools

Outlook

Excel

Word

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.


• Answer telephone calls.


• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.


• Process reports for such things as work orders, incidents and concerns.


• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.


• Maintain the sign in/out log for the issuance of community keys, and gate passes.


• You will assist other departments with administrative functions.


• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.


• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Salary

Salary: $18.50 per hour, Part-time (Monday through Friday, 4 pm- 8 pm)

Qualifications

• Three (3) months of related experience is preferred.


• You need to be able to communicate clearly and effectively in English.


• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.


• You are compassionate, professional, kind, engaging, empathetic and helpful.


• You have the ability to work as a part of a team and handle multiple tasks efficiently.


• You possess the ability to make independent decisions when circumstances warrant such action.


• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

• Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.


• All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.


• Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs.


• Government requirements or exclusions may apply.