Concierge - Per Diem

Please Select Community Name/Brand; Chicago (IL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Senior Lifestyle is seeking team members to greet residents, assist visitors and families, and support daily community operations in a friendly, respectful environment. You will handle calls, monitor safety systems, manage logbooks, and assist with administrative tasks while delivering high customer satisfaction.

The role emphasizes compassion, teamwork, and the ability to multi-task in a busy community setting, with a focus on respectful service and safety for residents and staff alike.

Qualifications

• Three (3) months of related experience preferred.
• Clear and effective English communication required.
• Proficiency with Outlook, Excel and Word.
• Compassionate, professional, kind, engaging and helpful.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when warranted.
• Maintain a positive and friendly demeanor toward residents and coworkers.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems and building alarms as needed.
• Process reports for work orders, incidents and concerns.
• Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure timely responses to resident/family/employee concerns and strive for high customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co‑workers.

Skills

English communication

Tools

Outlook

Excel

Word

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

Salary $17.05 per hour

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co‑workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co‑workers.

Additional Information

• Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.
• All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.
• Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs.
• Government requirements or exclusions may apply.

Job Location