Concierge

Senior Lifestyle; St. Charles (IL); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

DailyPay

Job summary

Senior Lifestyle is seeking an individual to provide receptionist and resident-assistance support in our community. This part-time role runs from 4pm to 8pm, with alternating weekends, and pays $17.50 per hour.

Duties include greeting residents, answering calls, monitoring safety systems, processing work orders, and handling packages while maintaining a friendly, professional demeanor. Proficiency in Outlook, Excel and Word is expected, along with clear English communication.

Qualifications

• Three (3) months of related experience preferred.
• Clear and effective English communication.

Responsibilities

• Greet residents and assist visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process reports for work orders, incidents, and concerns.
• Receive and deliver packages, plants, prescriptions, etc.
• Maintain sign in/out log for keys and gate passes.
• Assist other departments with administrative tasks.
• Provide timely responses to concerns and maintain high customer satisfaction.
• Maintain a positive, professional demeanor toward residents and coworkers.

Skills

Outlook

Excel

Word

English communication

Team player

multitasking

Tools

Computer skills

Job description

Overview

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Salary: $17.50 per hour

Schedule 4pm until 8pm (Part Time) with alternating Weekends

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Benefits

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.