Concierge Patient Services Specialist

Roper St. Francis; Mount Pleasant (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

The Patient Services Representative at Roper St. Francis Healthcare in Mount Pleasant, SC, is the first point of contact for patients, handling registration, insurance verification, and scheduling with accuracy and courtesy.

You will explain financial options, collect payments, and maintain patient records, with occasional coverage at other practice locations. The role offers a friendly, service-driven environment and a standard weekday schedule.

Qualifications

• Strong customer service and communication skills.
• Experience with patient registration and scheduling.
• EPIC experience preferred; ability to verify demographics and insurance.

Responsibilities

• Serve as primary contact between patients and physician practices.
• Greet patients and provide courteous service; answer calls and schedule appointments.
• Process registrations, verify demographics and insurance information, and explain financial options.
• Record time indicators for lobby wait times and handle patient payments.

Skills

Customer service

Communication

Scheduling

EPIC experience

Tools

EPIC

Job description

The Patient Services Representative at Roper St. Francis Healthcare in Mount Pleasant, SC, is the first point of contact for patients, handling registration, insurance verification, and scheduling with accuracy and courtesy.

You will explain financial options, collect payments, and maintain patient records, with occasional coverage at other practice locations. The role offers a friendly, service-driven environment and a standard weekday schedule.