Concierge | Part Time | Every Other Weekend

Harmony Senior Services; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k

Fulltime & Part-time Benefits Packages

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services, LLC is seeking a friendly concierge/receptionist to welcome residents and visitors, answer phones, and handle messages. The role supports multiple departments and helps maintain a secure, organized front desk environment.

The position requires a high school diploma or GED and strong communication, multitasking, and teamwork abilities. Weekend and holiday availability is expected, with opportunities for training and career development provided by Harmony.

Qualifications

• Must have prior experience in administrative functions.
• Must be able to greet visitors and answer phones professionally.
• Must be able to multitask and work well in a busy environment.

Responsibilities

• Greet visitors at the community entrance in a courteous manner.
• Answer phones professionally and transfer calls as needed.
• Log service requests and messages for residents and staff.
• Monitor building security, sign-in/out logs, and visitor logs.
• Coordinate van schedule for residents.
• Provide clerical support to all departments as required.

Skills

Customer service

Phone etiquette

Multitasking

Attention to detail

Teamwork

Written communication

Education

High School Diploma or GED

Job description

6201 Clough Pike, Cincinnati, Ohio 45244Job DescriptionThe concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.Job ResponsibilitiesTransfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner.Fills out and logs service request forms for residents and/or staff.Monitors and greets visitors to the community.Keeps the front desk and lobby area clean and neat at all times.Sells meal tickets and accounts for payments by payroll deduction or personal check.Ensures the security of the building.Monitors resident sign-in and sign-out logs and visitor registration logs.Periodically checks building entrances and exits to ensure the community remains secure.Attends in-services and staff meetings as required.Assists with coordinating the van schedule for residents.Follows confidentiality policies regarding the release of resident information.Performs supportive office functions for all departments, including filing, typing, and making copies.Completes all other duties as assigned.RequirementsMust possess a high school diploma or GED.Must be considerate, neat, well-groomed, and professional in appearance.Must dress in a professional manner.Must have experience in administrative functions.Must answer phones in a polite and professional manner.Must be organized and able to work well with others as part of a team.Must be polite and considerate to residents, visitors, co-workers, and the management team.Must be able to effectively communicate both verbally and in writing.Must be able to sit for extended periods of time.Must be able to function effectively in a busy environment and be able to multitask.Must be willing to work a flexible schedule that includes weekends and holidays.Must attend all required in-services and staff meetings.Equal Employment OpportunityWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.Why Harmony?401k + Fulltime & Part-time Benefits PackagesTraining, Development & Career LadderingGreat work-life balanceFlexible Scheduling