Concierge | Part Time | Every Other Weekend

Cincinnati AL Operations LLC; Kentucky; Presencial; USD 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Descripción de la vacante

Harmony Senior Services is seeking a concierge/receptionist to join our team at our community. The role involves warmly greeting residents and visitors, answering calls, directing inquiries, and providing essential administrative support to all departments.

You will help maintain a secure, organized front desk, process meal ticket payments, and log service requests while collaborating with staff in a busy, vibrant senior living environment.

Formación

• Must possess a high school diploma or GED.
• Must be neat, professional in appearance.
• Must have experience in administrative functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be able to communicate effectively verbally and in writing.
• Must be able to sit for extended periods.
• Must be willing to work a flexible schedule including weekends and holidays.

Responsabilidades

• Transfers calls or takes messages in a courteous, friendly manner.
• Fills out and logs service request forms for residents and/or staff.
• Greets visitors to the community.
• Keeps the front desk and lobby area clean and neat.
• Sells meal tickets and accounts for payments by payroll deduction or personal check.
• Ensures the security of the building.
• Monitors resident sign-in and sign-out logs and visitor registration logs.
• Attends in-services and staff meetings as required.
• Coordinates the van schedule for residents.
• Performs supportive office functions for all departments, including filing, typing, and copies.

Conocimientos

Phone etiquette

Customer service

Multitasking

Teamwork

Educación

High school diploma or GED

Descripción del empleo

6201 Clough Pike, Cincinnati, Ohio 45244

Job Description The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Job Responsibilities

• Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner.
• Fills out and logs service request forms for residents and/or staff.
• Monitors and greets visitors to the community.
• Keeps the front desk and lobby area clean and neat at all times.
• Sells meal tickets and accounts for payments by payroll deduction or personal check.
• Ensures the security of the building.
• Monitors resident sign-in and sign-out logs and visitor registration logs.
• Periodically checks building entrances and exits to ensure the community remains secure.
• Attends in-services and staff meetings as required.
• Assists with coordinating the van schedule for residents.
• Follows confidentiality policies regarding the release of resident information.
• Performs supportive office functions for all departments, including filing, typing, and making copies.
• Completes all other duties as assigned.

Requirements

• Must possess a high school diploma or GED.
• Must be considerate, neat, well-groomed, and professional in appearance.
• Must dress in a professional manner.
• Must have experience in administrative functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers, and the management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and be able to multitask.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in-services and staff meetings.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States.

Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options.

It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family.

We are a family serving families.

Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued.

We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.