Concierge Part-time Day Shift

The-Harrison; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life/Disability insurances

401k with company match

PTO from day one

Paid training

Job summary

The Harrison, a Sonida Senior Living community in Indianapolis, Indiana, is hiring a Receptionist to deliver warm, professional front-desk support for residents and visitors. You will answer calls, greet guests, handle mail, and coordinate deliveries while promoting a welcoming atmosphere.

Ideal candidates excel in customer service, communicate clearly, and work well as part of a compassionate team. A High School diploma or better is required; training provided.

Qualifications

• Experience delivering exceptional customer service in a front-desk role.
• Comfort handling phone inquiries and directing visitors.
• Ability to navigate community information for residents and families.
• Professional and respectful demeanor.

Responsibilities

• Answer telephone and direct callers to appropriate staff.
• Greet and direct visitors to the community.
• Receive, sort, and forward incoming mail.
• Coordinate express mail pickups/deliveries.
• Resolve customer questions and concerns.

Skills

Customer service

Communication

Team player

Dependable

Multitasking

Education

High School or better

Job description

Find your joy here, at The Harrison, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

The Harrison, a premier retirement community in Indianapolis, Indiana, provides quality care to residents in an assisted living and memory care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Qualifications

Behaviors

Preferred

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Team Player

: Works well as a member of a group

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter

: Inspired to perform without outside help

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.