Concierge

Country Charm; Greenwood (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

PTO from day one

Paid training

Employee assistance program

Job summary

Country Charm in Greenwood, Indiana, is seeking a friendly receptionist to support our senior living community. You will handle front-desk duties, greet visitors, answer calls, and share important community information to residents and families.

The role emphasizes exceptional customer service and being a dependable team member, with opportunities to use technology like Power BI and EHR systems as part of daily operations. This is a on-site position at our Greenwood location.

Qualifications

• Enjoy providing exceptional customer service to our senior residents.
• Appreciate the value of being a dependable & responsible member of the greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Skills

Customer service

Team player

Tools

Power BI

EHR systems

Job description

Country Charm
Country Charm
3177 Meridian Parke Drive
Greenwood, IN 46142, USA

Country Charm
Country Charm
3177 Meridian Parke Drive
Greenwood, IN 46142, USA

Find your joy here, at Country Charm, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Country Charm, a premier retirement community in Greenwood, IN, provides quality care to residents in an independent living and assisted living community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• SafelyYou - AI video technology that detects and prevent falls
• Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training

*Benefit eligibility dependent on employment status

**Eligibility based on location

Receptionist Responsibilities include:

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Qualifications

Skills

Behaviors

Motivations

:

Education

Experience

Licenses & Certifications

:

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.