Concierge Wednesday through Sunday - Reston, VA

Guardian Security Services; Reston (VA); On-site; USD 28,000 - 29,000; Full time

Job summary

Guardian Security Services, Inc. is seeking experienced Concierge professionals to serve luxury communities in the Arlington, VA area. The role emphasizes outstanding member service, strong relationship building, and proactive problem solving at the front desk.

The ideal candidate will have residential hospitality experience, excellent communication skills, and ability to manage multiple tasks while maintaining professional appearance and reliability.

Qualifications

• High school diploma or equivalent is required.
• Residential concierge experience is preferred.
• Experience with property management software (Building Link, Yardi, Rent Café, Entrata) is preferred.

Responsibilities

• Provide excellent member service and maintain strong professional relationships.
• Perform front desk duties with high energy and professionalism.
• Submit reports and maintain logs as required.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Front desk

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Arlington, VA area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 - $21.00 / hr

Schedule and shift: Wednesday through Sunday 2 PM to 10 PM

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

Requirements

• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Our company participates in E-Verify to confirm employment eligibility.