Concierge - P/T

Harmony Senior Services; Tucker (GA, AL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401k + benefits for fulltime & part‑t

Training, development & career ladder

Great work‑life balance

Flexible scheduling

Job summary

Harmony Senior Services is seeking a courteous concierge/receptionist to greet residents and visitors, answer phones, log service requests, and maintain a secure, organized front desk area. You will support multiple departments with typing, filing and copying while upholding confidentiality policies.

The role requires clear verbal and written communication, teamwork, and a reliable schedule that may include weekends and holidays. Previous administrative experience is a plus.

Qualifications

• Must have a high school diploma or GED.
• Must be organized and able to multi-task in a busy environment.
• Experience in administrative functions is preferred.
• Polite and professional communication by phone and in person.

Responsibilities

• Greet all visitors to the community and answer calls.
• Transfer calls to the appropriate party and take messages accurately.
• Monitor security systems, logs, and visitor registrations as needed.
• Maintain a neat front desk and lobby area.
• Assist with scheduling and coordination as required.

Skills

Greeting visitors

Answering phones

Administrative support

Team collaboration

Communication (written)

Education

High school diploma or GED

Tools

Office software

Job description

12523 Taylorsville Road, Louisville, Kentucky 40299

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling