Concierge - P/T

Harmony Senior Services; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k

Benefits package

Career laddering

Training & development

Flexible scheduling

Work-life balance

Job summary

Harmony Senior Services in Louisville is seeking a friendly concierge/receptionist to greet visitors, answer phones, and log messages, creating a welcoming atmosphere in a busy senior community. You will manage front desk duties, monitor logs and security, assist with resident services, schedule transportation, and support multiple departments while maintaining confidentiality.

The role requires professionalism, strong communication, and flexibility, including weekends/holidays, with

Qualifications

• Experience with administrative functions and front desk duties.
• Strong verbal and written communication skills.
• Ability to multi-task in a busy environment.

Responsibilities

• Greet all visitors to the community and answer the telephone in a courteous, professional manner.
• Log service requests, messages, and maintain visitor and resident sign-in/out logs.
• Monitor security systems and ensure the building remains secure.
• Assist with coordinating resident transportation and daily tasks across departments.

Skills

Admin functions

Phone etiquette

Communication

Teamwork

Education

High school diploma or GED

Job description

12523 Taylorsville Road, Louisville, Kentucky 40299Job DescriptionThe concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.Transfers calls or takes messages as appropriate in a courteous, friendly and helpful mannerFills out and logs service request forms for residents and/or staffMonitors and greets visitors to the communityKeeps front desk and lobby area clean and neat at all timesSells meal tickets and accounts for by payroll deduction or personal checkEnsure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secureAttends in-services and staff meetings as requiredAssists with coordinating van schedule for residentsFollows confidentiality policies regarding release of resident informationPerforms supportive office functions for all departments including filing, typing, and making copiesCompletes all other duties as assignedRequirements:Must possess a high school diploma or GEDMust be considerate, neat, well groomed and professional in appearance. Must dress in a professional mannerMust have experience in Administration functionsMust answer phones in a polite and professional mannerMust be organized, and able to work well with others as part of a teamMust be polite and considerate to residents, visitors, co-workers and management teamMust be able to effectively communicate both verbally and in writingMust be able to sit for extended periods of timeMust be able to function effectively in a busy environment and be able to multi-taskMust be willing to work a flexible schedule that includes weekends and holidaysMust attend all required in-services and staff meetingsWhy Harmony?401k + Fulltime & Part-time Benefits PackagesTraining, Development & Career LadderingGreat work-life balanceFlexible Scheduling