Concierge ON CALL

Sedgebrook; Clinton Charter Township (MI); On-site; USD 20,000 - 28,000; Part time

Job summary

Rose Senior Living is seeking a hospitality-focused Concierge to greet residents, guests, and vendors with warmth and professionalism daily. This PRN role supports weekends, days, and evenings, serving as the first friendly face in our community.

The position involves telephone coverage, logistics for deliveries, and collaboration with the Business Office Manager on various projects, all within a culture that emphasizes outstanding hospitality and resident engagement.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Office Suite.
• Excellent telephone communication skills expected.

Responsibilities

• Provide ongoing telephone coverage and respond to inquiries.
• Resolve issues for residents, guests, vendors, and suppliers to meet both organizational and individual needs.
• Accept and document delivery packages and notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Telephone communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- we'd love to get to know you!

When you work atROSE SENIOR LIVING, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

ROSE SENIOR LIVINGis recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

POSITION: PRN position. When needed... weekends, days, and evenings.

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

HOURLY RATE $17.50

EEO Employer

Job Info

• Job Identification 39833
• Job Category Administration
• Posting Date 09/10/2026, 07:15 PM
• Degree Level High School Graduate
• Job Schedule Part time
• Locations 44003 Partridge Creek Rd, Clinton Township, MI, 48038, US