Concierge - Full-time

Sedgebrook; Carmel (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Rose Senior Living in Carmel, IN is seeking a Hospitality Concierge for day shifts to welcome residents, guests and vendors in a warm, professional manner. You will supervise the lobby and phone line, and be the first face visitors see.

Responsibilities include logging deliveries, notifying residents, preparing maintenance work orders, and assisting the Business Office Manager with clerical tasks. A GED and strong Microsoft Office skills, plus excellent telephone communication, are required.

Qualifications

• High school diploma or GED is required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.

Responsibilities

• Supervise the main community lobby and phone line.
• Resolve issues presented by residents, guests, vendors, and suppliers in a manner to meet objectives and satisfaction.
• Accept delivery packages, log receipt, and notify the resident of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with clerical projects or assignments.

Skills

Telephone communication

Microsoft Office

Education

GED

Tools

Microsoft Office Suite

Job description

Day Shift Concierge:

Tuesday - Friday: 7:30am - 3:30pm

Saturday: 9:0am - 5:00pm

Payrate: $20/hr

When you work atRose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

RoseSenior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Supervise the main community lobby and phone line.


• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.


• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery


• Prepare maintenance work orders as requested by residents and staff


• Assist the Business Office Manager with clerical projects or assignments as needed

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required


• Familiarity with Microsoft Office Suite products


• Must demonstrate excellent telephone communication skills

EEO Employer