Concierge - Full-time

Rose Senior Living; Carmel (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Rose Senior Living is hiring a hospitality‑focused Concierge for day shifts, greeting residents and guests with warmth and professionalism. The role includes supervising the lobby and phone line, handling deliveries, and supporting clerical tasks for the Business Office Manager.

Excellent telephone communication and familiarity with Microsoft Office are preferred. The team prides itself on delivering exceptional resident experiences in a welcoming community, with opportunities to grow within the

Qualifications

• Experience in guest-facing roles is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to handle phone calls, emails, and in-person inquiries professionally.

Responsibilities

• Greet residents, guests, and vendors in a warm, professional manner.
• Manage the lobby and phone line to ensure a smooth welcome experience.
• Document deliveries and notify residents of arrivals; assist with maintenance requests.
• Support the Business Office Manager with clerical tasks as needed.
• Resolve routine issues to prevent escalation and maintain resident satisfaction.

Skills

Hospitality

Customer service

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Day Shift Concierge:

Tuesday - Friday: 7:30am - 3:30pm

Saturday: 9:00am - 5:00pm

Payrate: $20/hr

When you work atRose Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

RoseSenior Living is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Supervise the main community lobby and phone line.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with clerical projects or assignments as needed

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

EEO Employer