Concierge PRN

Rose-Senior-Living; Clinton Charter Township (MI); On-site; USD 23,000 - 26,000; Part time

Job summary

ROSE SENIOR LIVING is seeking a hospitality-focused Concierge to warmly greet residents, guests, and service providers, and support daily community operations. This PRN role covers weekends, days, and evenings, delivering a high standard of customer service in a senior living setting.

The Concierge will handle phone coverage, assist with packages, maintenance requests, and collaborate with the Business Office Manager on various assignments, upholding the community’s hospitality promises and

Qualifications

• High school diploma or general education degree (GED) required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors and suppliers.
• Accept delivery packages, document receipts, notify residents.
• Prepare maintenance work orders and assist the Business Office Manager with projects.

Skills

Telephone communication

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

When you work atROSE SENIOR LIVING, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

ROSE SENIOR LIVINGis recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

POSITION: PRN position. When needed... weekends, days, and evenings.

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

HOURLY RATE $17.50

EEO Employer

Job Info

• Job Identification 39833
• Job Category Administration
• Posting Date 09/10/2026, 07:15 PM
• Degree Level High School Graduate
• Job Schedule Part time
• Locations 44003 Partridge Creek Rd, Clinton Township, MI, 48038, US