Concierge Medical Scheduler and Patient Care Specialist

Vanderbilt Health; Nashville (TN); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Vanderbilt Health's Executive Wellness and Concierge Medicine team is seeking a patient services professional to support patient flow, scheduling, and insurance updates. This role involves normal business hours, with Monday–Friday days and PRN coverage as needed, contributing to a highly personalized primary care experience within a leading academic health system.

You will handle administrative tasks, coordinate referrals, and ensure smooth patient experiences across pre-appointment, during, and

Qualifikationen

• Experience in front-desk patient interactions and appointment scheduling.
• Understanding of medical terminology and patient documentation.

Aufgaben

• Check-in and check-out patients.
• Schedule appointments, procedures or surgeries.
• Coordinate follow-up appointments with care teams.
• Provide positive first impressions and excellent customer service.
• Ensure referrals, pre-certifications, and medical records are ready for visits.
• Collaborate with outside facilities as needed.

Kenntnisse

Customer Service

Scheduling

Medical Terminology

Ausbildung

High School Diploma or GED

Jobbeschreibung

Vanderbilt Health's Executive Wellness and Concierge Medicine team is seeking a patient services professional to support patient flow, scheduling, and insurance updates. This role involves normal business hours, with Monday–Friday days and PRN coverage as needed, contributing to a highly personalized primary care experience within a leading academic health system.

You will handle administrative tasks, coordinate referrals, and ensure smooth patient experiences across pre-appointment, during, and