Concierge: Luxury Guest Experience & City Insider

Four Seasons; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee meals

Dry cleaning for uniforms

Gym membership

401k

Job summary

Four Seasons Hotel Austin is seeking a Concierge to join our Rooms Team. You will be the city’s guide for guests, offering tailored recommendations and arranging transportation, babysitters, flowers, and more to enhance each stay.

The ideal candidate will have 1–2 years in Concierge or Front Office, strong knowledge of Austin, and the ability to multitask in a fast-paced luxury environment. US work authorization is required, with a flexible schedule across mornings, evenings, weekends, and

Qualifications

• Experience as Concierge or Front Office recommended (1–2 years).
• Familiarity with city attractions and dining options.
• Knowledge of guest service excellence and responsiveness.

Responsibilities

• Provide personalized guest recommendations and arrange transportation, services, and amenities as needed.
• Ensure a seamless guest experience and handle requests with discretion and professionalism.

Skills

Les Clefs d’Or

Opera knowledge

Concierge experience

City knowledge

multitasking

US work authorization

Job description

Four Seasons Hotel Austin is seeking a Concierge to join our Rooms Team. You will be the city’s guide for guests, offering tailored recommendations and arranging transportation, babysitters, flowers, and more to enhance each stay.

The ideal candidate will have 1–2 years in Concierge or Front Office, strong knowledge of Austin, and the ability to multitask in a fast-paced luxury environment. US work authorization is required, with a flexible schedule across mornings, evenings, weekends, and