Concierge Health Enrollment Specialist

Lange Recruiting; Boca Raton (FL); Hybrid; USD 30,000 - 39,000; Full time

Job summary

SignatureMD in Boca Raton, FL is seeking a Member Enrollment Specialist to be the first point of contact for prospective members exploring our concierge physician network. This hybrid, Mon-Fri role runs about 40 hours per week at $25/hr, with a 3-month temp-to-perm path.

You’ll convert inquiries into enrollments, manage 30+ calls daily, and maintain sharp CRM records while delivering a five‑star experience.

Qualifications

• Background in sales, healthcare, customer success, or hospitality.
• Strong relationship-building and consultative selling skills.
• Ability to hit metrics in a fast-paced environment.
• CRM experience with Zoho or Salesforce preferred.
• Proficient with Microsoft Office.
• Bachelor's degree or equivalent experience preferred.

Responsibilities

• Be the friendly, knowledgeable voice for people exploring concierge medicine.
• Explain benefits of personalized care and guide members through enrollment.
• Manage 30+ calls a day, follow up promptly, and keep CRM records sharp.
• Hit conversion and activity goals while delivering a five-star experience.
• Handle enrollment data entry with accuracy and discretion.

Skills

Sales background

Healthcare background

Customer success

Hospitality background

Relationship-building

Consultative selling

Independent work

CRM experience

Microsoft Office

Shift flexibility

Education

Bachelor's degree or equivalent experience

Tools

Zoho CRM

Salesforce

Job description

SignatureMD in Boca Raton, FL is seeking a Member Enrollment Specialist to be the first point of contact for prospective members exploring our concierge physician network. This hybrid, Mon-Fri role runs about 40 hours per week at $25/hr, with a 3-month temp-to-perm path.

You’ll convert inquiries into enrollments, manage 30+ calls daily, and maintain sharp CRM records while delivering a five‑star experience.