Concierge

Provincial Senior Living; Sun City West (AZ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling

Paid time off

Health benefits

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Provincial Senior Living is seeking a friendly, dependable Concierge for a part-time role in Sun City West, AZ. The candidate should have recent experience as a concierge at a senior living community and be available Mon-Fri 2pm-6pm, with flexibility to cover other shifts.

You will greet residents and guests, manage calls, relay messages, and help with coordinating services in a warm, welcoming environment. We value a team player with good attention to detail and a love for serving seniors.

Qualifications

• Experience as a concierge at a senior living community is preferred.
• Flexible availability to work M-F 2pm-6pm and to fill in other shifts as needed.
• Friendly, outgoing, dependable, and enjoys working with seniors.

Responsibilities

• Greet guests, residents, and staff and manage external and internal calls.
• Take and communicate messages and provide information of a general nature.
• Answer phones, greet visitors, and provide directions.
• Assist with coordination of resident services and amenities as needed.

Skills

Customer service

Teamwork

Flexibility

Attention to detail

Interpersonal skills

Education

High school diploma or GED

Job description

Solstice Senior Living is looking for a part-time concierge preferably one that has recent experience working as a concierge at a senior living community.

Need to have flexible availability to work M-F 2pm-6pm and be available to fill in on other shifts when needed.

We're looking for a friendly, outgoing, and dependable Concierge who loves people and genuinely enjoys working with seniors.

Our ideal candidate:

Brings a positive attitude and a welcoming smile while creating a warm and engaging experience for our residents, families, and guests.

A fast learner who is adaptable and willing to help wherever and whenever needed.

A team player with a strong work ethic.

Organized and dependable, with great attention to detail.

Someone who truly enjoys working with and serving the senior population.

If you're a people person who loves helping others and being part of a team, we'd love to meet you!

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, united by a shared purpose to enrich the lives of seniors and Team Members alike. Serving thousands of residents and families in more than 13,000 units, we operate with a deep commitment to our foundational Pillars of Excellence, ensuring personalized care, hospitality, and lasting connection. As part of one of the largest senior living families in the U.S., Provincial communities have earned Great Place to Work® certifications from 2022–2026. Provincial is a place where purpose and culture come together to create meaningful work and extraordinary career pathways. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, helping every team member build a fulfilling and purpose-rich career.

We offer rewarding career opportunities that include:

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Our community is looking for aConciergeto join our team.

POSITION SUMMARY

Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Responsibilities:

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

EOE D/V