Concierge - Front Desk & Resident Support (PT)

MorningStar Senior Living; Colorado Springs (CO); Hybrid; USD 36,000 - 41,000; Part time

Benefits offered by this job

Health Insurance

401k with matching

HSA options

Paid sick, vacation and birthday

Career development programs

Job summary

MorningStar Senior Living is seeking a Concierge for a part-time position in Colorado Springs. You will greet visitors and residents, assist families, answer phones, sort mail, and handle routine office tasks. The role emphasizes caring service within a culture MorningStar calls transformative and resident-centered.

The position is non-exempt with shifts including weekend and evening coverage. Pay ranges from $17.50 to $18.50 per hour, with benefits and career development opportunities described

Qualifications

• Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment.
• Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
• Experience: at least one year front desk/reception experience preferred.
• Education: High school or equivalent preferred but not required.
• Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families.
• Meet deadlines, organize, and prioritize the workload.

Responsibilities

• Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence.
• Carry out duties in accordance with federal and state regulations and established company policies and procedures.
• Greet visitors and family members and provide non-confidential information requested.
• Answer the telephone promptly using the appropriate greeting for the community.
• Sort mail and distribute to appropriate departments.
• Type and file correspondence and other information as needed.
• Escort people to resident’s suites and other areas.
• Adhere to and interpret resident’s rights and personnel policies.

Skills

Typing

Telephone systems

Intercommunication system

Customer service

Education

High school diploma or equivalent

Tools

Copy machine

Office equipment

Job description

MorningStar Senior Living is seeking a Concierge for a part-time position in Colorado Springs. You will greet visitors and residents, assist families, answer phones, sort mail, and handle routine office tasks. The role emphasizes caring service within a culture MorningStar calls transformative and resident-centered.

The position is non-exempt with shifts including weekend and evening coverage. Pay ranges from $17.50 to $18.50 per hour, with benefits and career development opportunities described