Concierge - Front Desk & Resident Care (Flexible Scheduling)

Red Cedar Glen; Walnut Hills Estates (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision/Life insurance

PTO & Holiday Pay

Flexible scheduling

Growth opportunities

Job summary

Eagle Senior Living in Tennessee is seeking a friendly Concierge to be the first point of contact for residents, guests, and visitors, and to manage front desk operations. You will greet people, handle sign-ins, and relay deliveries to the appropriate staff.

The role reports to the Business Office Director and requires a high school diploma, at least one year of customer service experience, excellent interpersonal and time-management skills, and basic computer skills (MS Word, Excel, PowerPoint).

Qualifications

• High school diploma or equivalent (GED) required.
• At least 1 year of customer service experience required.
• Excellent interpersonal, organizational, and time-management skills.
• Computer literate (MS Word, Excel, PowerPoint).

Responsibilities

• Greet and assist residents and visitors in a polished, professional manner; manage front desk sign-in/out for visitors and vendors.
• Handle and direct incoming phone calls; inform residents or staff of arriving guests, packages, and deliveries.
• Accommodate resident requests for assistance, referring to other staff as necessary.
• Provide marketing information to visitors.
• Assist the Lifestyles Department with program/event reservations and fee collection.
• Maintain and update the resident information database and phone list.

Skills

Customer service

Interpersonal skills

Organizational skills

Time-management

Education

High school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

Eagle Senior Living in Tennessee is seeking a friendly Concierge to be the first point of contact for residents, guests, and visitors, and to manage front desk operations. You will greet people, handle sign-ins, and relay deliveries to the appropriate staff.

The role reports to the Business Office Director and requires a high school diploma, at least one year of customer service experience, excellent interpersonal and time-management skills, and basic computer skills (MS Word, Excel, PowerPoint).