Concierge Front Desk: Guest Services Specialist (Fri–Sun, PT)

Planned Companies; Philadelphia (Philadelphia County); Presencial; USD 21 000 - 30 000; Tempo parcial

Resumo da oferta

Planned Companies is seeking a Front Desk Associate/Doorman for part-time evening/weekend shifts in Philadelphia to greet tenants, guests and vendors and coordinate services. You will serve as the first point of contact, provide directions, make reservations and help with local recommendations to enhance the tenant experience.

The role requires a welcoming demeanor, strong communication skills, ability to multitask and lift up to 50 lbs as needed.

Qualificações

• 3+ years of customer service experience.
• Desire and passion to provide a warm welcome to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsabilidades

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, shopping and car services.
• Document, secure and track mail, deliveries, and vendor services.

Conhecimentos

Customer service

Verbal communication

Written communication

Computer skills

Local attractions knowledge

Multitasking

Time management

Friendly demeanor

Descrição da oferta de emprego

Planned Companies is seeking a Front Desk Associate/Doorman for part-time evening/weekend shifts in Philadelphia to greet tenants, guests and vendors and coordinate services. You will serve as the first point of contact, provide directions, make reservations and help with local recommendations to enhance the tenant experience.

The role requires a welcoming demeanor, strong communication skills, ability to multitask and lift up to 50 lbs as needed.