Administrative Assistant

Bickford Senior Living; MIDDLETOWN (OH); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Pay available daily

Prescription savings plans

Resumo da oferta

Bickford Senior Living is seeking a Concierge to greet visitors and manage front desk activities at the Branch, delivering exceptional customer service that reflects our culture and commitment to residents.

The role focuses on answering calls, assisting residents and families, and routing inquiries to the proper departments while maintaining documentation and a welcoming environment.

Qualificações

• High school diploma or GED required.
• Proficiency in Microsoft Office (Windows, Outlook, Excel).
• CPR and First Aid certifications required or willing to obtain.
• Ability to handle multiple priorities.
• Written and verbal communication skills.

Responsabilidades

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow-up.
• Answer questions and help residents, families, and visitors.

Conhecimentos

Communication

Time management

Problem solving

Judgment/Decision making

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office (Windows, Outlook, Excel)

Descrição da oferta de emprego

Join our DYNAMIC team at Bickford Senior Living as a Concierge! The Concierge provides great customer service and support at the front desk of the Branch, greeting visitors and answering the phone in a way that represents Bickford’s culture and commitment to our residents.This position offers a full suite of benefits options that vary based on employment status. Some of the benefits include, but are not limited to:FULL-TIMEFull-time employees (30+ hours per week) are eligible for all benefits (medical, dental, vision, and voluntary products)Benefits start on the 1st of the month following 30 days of employmentPrescription savings plansAll employees are eligible for 401(k) with employer matchPay available dailyEligible for PTOPART-TIMEPart-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Accident, Critical Illness, Identity Protection, and Cyber MonitoringBenefits start on the 1st of the month following 30 days of employmentPrescription savings plansAll employees are eligible for 401(k) with employer matchPay available dailyEligible for PTOPRNAll employees are eligible for 401(k) with employer matchPay available dailyEligible for PTOThere is no higher calling, no greater purpose than a caregiver. Somehow, we’ve come to believe that caregiving is just for some of us and not all. Yet, at our core, we are all made to love, connect, to extend ourselves in service to others. The question is… do we have the will to love, do what it takes, and risk ourselves in caring, even when the burden is great? In times of happiness and sadness, we are that caregiver” - www.bickfordseniorliving.com/caregivers-manifestoABOUT BICKFORD SENIOR LIVING:Bickford Senior Living is a community of caregivers who are dedicated to doing whatever it takes to enrich our resident’s happiness. Founded in 1991 in Olathe, Kansas, by the Eby Family. Mary Bickford, the matriarch of the family, was the first resident of a Bickford Branch and our namesake. That location became the start of a tradition of caring that has extended to over 50 locations in 7 states. Although Bickford Senior Living has grown in size… we pride ourselves in the family environment that is the foundation on which Bickford has served thousands of residents and employees throughout the years.www.bickfordseniorliving.com/our-storyAt Bickford, you will…Make a Difference Every DayWe are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.Responsibilities:Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.Answer incoming phone calls with a high degree of professionalism.Route calls to the appropriate departments, ensuring proper documentation and follow-up.Answer questions and help residents, families, and visitors.Qualifications:High school diploma or GED requiredProficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applicationsCPR and First Aid certifications are required or willing to obtain.Ability to handle multiple priorities.Possess written and verbal skills for effective communication.Competent in organizational and time management skills.Demonstrates good judgment, problem-solving, and decision-making skills.